Returns, Exchanges, & Refunds
If you have to consider a refund or return, you likely ordered one of our products and for that I owe you a "thank you". I have personally made each of these products to be high quality and ease frustrations, if they don't live up to these standards I would like to know about it.
All sales are final once shipped. However, if any of my products have a manufacturing defect I will happily repair or replace it. On all non-custom orders, the order is eligible for a full refund if cancelled before shipping.
Once an item is shipped I no longer have control over it, but I do have tracking information so if you need to locate your package along it's journey I would be happy to provide you with tracking information.
Please feel free to reach out with any questions or concerns to firstname.lastname@example.org